Logistics & Operations Virtual Assistant
Your Reliable Virtual Assistant for
Smooth Logistics Operations
Helping you run smoother logistics, reduce cost, and keep customers satisfied so your business can save more and generate more revenue.
TOOLS & PLATFORMS I WORK WITH
ABOUT ME
I'm Gilbert
13 Years in Logistics & Operations
Logistics professional with hands-on experience in retail chain operations, import, and distribution. Skilled in managing end-to-end logistics activities, including shipment booking, tracking, inventory management, customer support, coordination, and compliance decumentation.
My goal is simple: to keep your logistics operations more efficient, reduce unnecessary costs, and support profitable business growth.
WHAT I DO
Services That Keep Your Operations Moving
Shipment Booking & Tracking
Booking and real time monitoring of shipments with proactive status updates and ETA management.
Customer Support
Handling customer inquiries, resolving delay concerns, and managing issue escalations promptly.
Logistics Reports
Custom reports, dashboards, and data analysis using excel and Google Sheets.
Documentation & RecordKeeping
Organized systems for BOL, invoices, customs docs, and compliance records.
Dispatch/Load Admin Support
TMS-ready dispatch coordination, load tracking, and carrier communication support.
Executive Assistant
Calendar management, email handling, meeting coordination, and general admin tasks.
INDUSTRY EXPERIENCE
Hands-on knowledge in Logistics and Operations
PORTFOLIO
Featured Sample Works
Managed complete shipment records including shipment details, quotation request, rate confirmation, BOL, and proof of delivery documents. Ensured accurate documentation, compliance, and smooth freight coordination.
Demonstrates:
Accurate document handling
Strong attention to detail
Organized record keeping
Reliable operational support
These samples show logistics communication experience. I handled shipment updates, follow-ups, issue clarification, and coordination with the team. It ensured information flow, and prevented delays.
Demonstrates:
Clear and professional communication
Shipment tracking and status updates
Detail-focused coordination
Reliable follow-through
These reports demonstrate my experience in managing shipment visibility from origin to delivery. I monitor shipment details, ETD/ETA, carrier and forwarder coordination, and maintain accurate status updates while managing multiple loads to support efficient freight operations.
Demonstrates:
Shipment tracking, and delivery follow-ups
Coordination with shipment status
Multi-load tracking and operation visibility
Load details, and carrier assignment
This report demonstrates my experience managing shipments and coordinating with multiple freight forwarders. I tracked invoice dates, landing dates, transit time, and performed detailed landed cost analysis including customs, shipping, and other charges.
Demonstrates:
Freight forwarder coordination
Transit time monitoring
Landed cost computation & analysis
Customs and shipping cost breakdown
Need a reliable logistics VA?
Keeping logistics operations organized and efficient to support profitable growth.
Services
Shipment Booking
Customer Support
Dispatch/Load
Executive Assistant
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