Logistics & Operations Virtual Assistant
Bringing your logistics operations closer, one update at a time.
Helping with shipment booking, tracking, customer support, documentation, and reporting
so you can focus on growing your business.
TOOLS & PLATFORMS I WORK WITH
ABOUT ME
I'm Gilbert
15+ Years in Logistics & Operations
I'm a logistics professional with over 15 years of hands-on experience in Saudi Arabia, working across retail chain operations and import/distribution. I've manage everything from shipment booking, tracking, inventory management, and customer support to coordination and compliance documentation.
Beyond logistics, I also bring experience as an Executive Secretary in the Oil & Gas industry - handling confidential documents, executive scheduling, board reports, and high-level administrative tasks.
Today, I work as a remote Virtual Assistant based in the Philippines, bringing the same level of professionalism, detail, and reliability to clients worldwide. My goal is simple: keep your operations running smoothly so you can focus on growth.
WHAT I DO
Services That Keep Your Operations Moving
Shipment Booking & Tracking
Booking and real time monitoring of shipments with proactive status updates and ETA management.
Customer Support
Handling customer inquiries, resolving delay concerns, and managing issue escalations promptly.
Logistics Reports
Custom reports, dashboards, and data analysis using excel and Google Sheets.
Documentation & RecordKeeping
Organized systems for BOL, invoices, customs docs, and compliance records.
Dispatch/Load Admin Support
TMS-ready dispatch coordination, load tracking, and carrier communication support.
Executive Assistant
Calendar management, email handling, meeting coordination, and general admin tasks.
PROCESS
How I Work
STEP 1
You Share Process & Tools
Tell me about your workflow, systems, and what needs attention.
STEP 2
I Set Trackers & Daily Updates
I build tracking systems and provide daily updates.
STEP 3
Daily Reports & Clean Docs
Receive organized daily reports and clean documentation.
PORTFOLIO
Featured Sample Works
These samples showcase my hands-on experience handling real shipment documents in active logistics operations. I prepared, reviewed, and organized delivery records, shipment details, and supporting documents to ensure accuracy and compliance.
Demonstrates:
Accurate document handling
Strong attention to detail
Organized record keeping
Reliable operational support
These samples show my real-world logistics communication experience. I handled shipment updates, ETA follow-ups, issue clarification, and coordination with the team. It ensured information flow, prevented delays.
Demonstrates:
Clear and professional communication
Shipment tracking and status updates
Detail-focused coordination
Reliable follow-through
This report demonstrates my hands-on experience managing international shipments from origin to final delivery. I monitored invoice details, MAWB numbers, forwarder assignments, ETD/ETA schedules, and delivery status while documenting clearance issues and follow-ups.
Demonstrates:
Freight documentation
ETD/ETA monitoring
Supplier & forwarder coordination
Clearance issue follow-ups
This report demonstrates my experience managing shipments and coordinating with multiple freight forwarders. I tracked invoice dates, landing dates, transit time, and performed detailed landed cost analysis including customs, shipping, and other charges.
Demonstrates:
Freight forwarder coordination
Transit time monitoring
Landed cost computation & analysis
Customs and shipping cost breakdown
Need a reliable logistics VA?
15+ years of logistics & operations experience. Helping businesses stay organized, on schedule, and on budget.
Services
Shipment Booking
Customer Support
Dispatch/Load
Executive Assistant
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